Website Keeps Reloading or Freezing? What to Do
Problem Statement – Clear & Direct
You open a website, but it keeps reloading, freezing, or becoming unresponsive. The page may partially load, then stall, or refresh repeatedly.
This problem is common and is often caused by the browser, extensions, or device performance—not the website itself.
Common Symptoms
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The website reloads repeatedly on its own
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The page freezes while scrolling or clicking
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Buttons don’t respond or take a long time
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The browser becomes slow only on certain websites
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The site works fine on mobile but freezes on desktop
If the page is freezing, something is usually interrupting how it loads.
Why This Happens
Websites may reload or freeze because:
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The browser cache is corrupted
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Too many tabs are open or memory is low
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A browser extension is interfering
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The browser is outdated
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The site is heavy (lots of scripts, ads, or media)
Most of the time, the fix is on the user side.
Step-by-Step Fixes
Step 1: Refresh Once, Then Stop Refreshing
Refreshing repeatedly can make the problem worse.
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Refresh the page one time
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Wait 15–30 seconds to see if it finishes loading
Step 2: Close Extra Tabs and Restart the Browser
Browsers slow down when they’re overloaded.
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Close extra tabs
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Fully close the browser
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Reopen it and load the website again
Step 3: Try a Private / Incognito Window
This quickly tests whether extensions or saved data are causing the issue.
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Open an Incognito/Private window
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Visit the same website
If it works there, the issue is likely cache, cookies, or extensions.
Step 4: Clear Browser Cache and Cookies
Corrupted website data is a common cause of freezing.
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Clear cached files
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Clear cookies/site data (especially for that website)
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Restart the browser and try again
Step 5: Disable Extensions Temporarily
Some extensions can break websites.
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Disable ad blockers, script blockers, and privacy extensions
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Reload the page
If the site works, turn extensions back on one at a time to find the cause.
Step 6: Update Your Browser
Outdated browsers often struggle with modern websites.
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Check for updates
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Install the latest version
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Restart and test again
Step 7: Restart Your Device
If your computer is running slowly, websites may freeze even if they’re fine.
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Restart your computer
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Open only one browser tab
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Try loading the website again
When This Doesn’t Work
If the website still freezes or reloads:
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The website may be overloaded or poorly optimized
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The issue may be temporary
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The site owner may need to fix a script or server problem
At this point, waiting and trying again later is reasonable.
Final Tip
If a website keeps freezing, focus on changing one thing at a time. Most issues come from browser data, extensions, or device performance—not something you caused.