Internet Works on Some Devices but Not Others

Problem Statement – Clear & Direct

Your internet connection works on one device, but other devices can’t connect or don’t load websites.

If this is happening, the issue is usually device-specific, not your internet service.

This usually happens because:

The good news: most of these are easy to fix.

You don’t need to restart everything—start with the device that’s having trouble.

This clears temporary connection errors.

This refreshes the device’s saved network settings.

If the password was wrong before, this usually fixes it.

Incorrect time settings can block secure websites.

This step is often overlooked but very effective.

Some apps block internet access without warning.

If internet works after disabling them, you’ve found the cause.

If multiple devices are affected:

This refreshes device connections without changing settings.

If:

The issue is likely local to that device, not your internet service.

At this point, your best options are:

You usually do not need to contact your ISP for this issue.

If you’re unsure whether the issue is with the device or the network itself, this guide explains how to tell the difference between ISP and router problems.

If some devices load websites while others don’t, this guide explains what DNS is and why it matters for device connectivity.

This problem is frustrating—but it’s very common and usually temporary.
Fixing it one device at a time prevents unnecessary resets and saves time.